Bus safety begins with the person behind the wheel. Technology such as advanced driver assistance systems (ADAS) can support drivers, but no system replaces skill, focus, and judgement. Collision warnings, automatic braking, or lane departure alerts are only effective if the driver understands how to respond and remains attentive at all times.
Each shift begins with a pre-trip inspection. Drivers check brakes, tyres, mirrors, wipers, and emergency exits to reduce the risk of mechanical failure and ensure the bus meets safety standards. Once on the road, good judgement is essential. Drivers must adapt to weather, congestion, and unpredictable road users, maintaining steady speed, safe following distance, and smooth braking to protect passengers and extend vehicle life.
Speed-limiting devices are now standard in many commercial buses, ensuring vehicles cannot exceed safe maximum speeds. Experts estimate that proper implementation of speed limiters can reduce serious injuries and fatalities by up to 30 percent. Operators such as E-Mutiara are also examining payment structures to discourage speeding for financial gain, addressing a key human factor in bus crashes.
Fatigue management remains critical. Long hours slow reaction times and increase accident risk. Responsible operators schedule rest intervals and monitor driving hours, while some use electronic systems to track alertness and driving behaviour. Inside the bus, professionalism continues. Clear communication, calm handling of passengers, and adherence to safety procedures maintain confidence and order.
Statistics highlight the stakes. According to the Malaysian Institute of Road Safety Research (MIROS) and police reports:
Between 2019 and November 2024, 548 bus accidents resulted in 153 deaths.
From January 2023 to May 2025, 203 bus-related accidents caused 39 deaths, 68 serious injuries, and 197 minor injuries.
In the first seven months of 2025, 115 bus-related accidents were recorded, with June the deadliest month resulting in 15 deaths.
Operator compliance with the Industry Code of Practice for Transport Safety (ICOP) among public and commercial vehicle operators was only 32 percent 2022.
Recent high-profile bus crashes have underscored the consequences of reckless driving and the limits of technology without skilled oversight. Human behaviour remains the most important factor in bus safety.
Bus safety relies on maintenance, regulation, and technology, but ultimately it starts with the driver. Every safe arrival reflects a combination of skill, discipline, situational awareness, and responsible decision-making. Technology supports drivers, but it cannot replace their judgement, focus, and adherence to safe practices.
